Last Updated on December 11, 2023 by admin
SupportCandy – Usergroups 3.0.10 GPL Version
SupportCandy – Usergroups 3.0.10 is a plugin that enables you to create and manage user groups for your WordPress support system. It is an add-on for the SupportCandy plugin, which is a powerful and flexible ticket system for WordPress.
With SupportCandy – Usergroups 3.0.10, you can categorize your users into different groups based on various criteria, such as their purchase history, support requests, or membership level. You can also assign supervisors to each user group, who can oversee and manage all the tickets created by the group members.
SupportCandy – Usergroups 3.0.10 also allows you to customize the user group settings according to your needs. For example, you can:
- Set a default category for each user group.
- Allow customers to modify the user group of their tickets.
- Auto-assign user groups to new tickets.
- Add custom fields to store more information about each user group.
- Show user group members and custom fields in the ticket screen.
- Filter tickets by user groups in the ticket list.
- Add extra email addresses and user groups to a ticket for notifications.
- Use user group conditions in email notifications, assign agent rules, SLA, etc.
SupportCandy – Usergroups 3.0.10 is compatible with WordPress 5.6 or higher and PHP 7.4 or higher. It requires SupportCandy plugin version 2.1.9 or higher to work properly.
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PS: This plugin is regularly checked and updated.