Last Updated on October 16, 2023 by admin
SupportCandy – Reports 3.0.6 GPL Version
If you want to improve your help desk system with statistics and reports, you might be interested in the SupportCandy – Reports 3.0.6 plugin. This plugin allows you to track and analyze the performance of your support team and your customer satisfaction over a timeline. You can measure and improve the efficiency of your support using various reports that are available in SupportCandy.
The plugin enables you to choose from different types of reports, such as ticket statistics, response delay, ticket closing delay, communication gap, ratings, and custom fields. You can also choose the duration and the filters for each report, and save them for future use. The plugin displays the reports in graphical and tabular formats, and allows you to print them or export them as CSV files.
The SupportCandy – Reports 3.0.6 plugin is compatible with WordPress 5.6 and PHP 7.4 or higher
PS: This plugin is regularly checked and updated.