Last Updated on October 16, 2023 by admin
SupportCandy – Automatic Close Tickets 3.0.5 GPL Version
Do you have a lot of tickets that are left open or unresolved for a long time? Do you want to reduce the clutter and improve the efficiency of your support system? If yes, then you might want to check out SupportCandy Automatic Close Tickets. This is a WordPress plugin that helps you close tickets automatically after a certain period of inactivity.
SupportCandy Automatic Close Tickets is an add-on for the popular free plugin SupportCandy, which is a powerful and flexible ticketing system for WordPress. With this add-on, you can set up rules to close tickets based on their status, age, and activity. For example, you can close tickets that have been inactive for 30 days, or tickets that have been marked as resolved but not closed by the customer.
This plugin has several advantages for your website:
- It saves you time and effort by closing tickets that are no longer relevant or needed.
- It improves your customer satisfaction by sending warning emails before closing tickets, giving them a chance to reopen or reply if they have any issues.
- It enhances your support performance by keeping your ticket dashboard clean and organized.
- It is easy to install and configure through the WordPress dashboard.
- It is compatible with other SupportCandy add-ons and extensions
PS: This plugin is regularly checked and updated.