Last Updated on October 20, 2023 by admin
SupportCandy – Agentgroups 3.0.3 GPL Version
In the dynamic world of e-commerce, superior customer service is a cornerstone for the success of any online store. Recognizing this essential need, we are thrilled to introduce the SupportCandy – Agentgroups 3.0.3 GPL plugin, a robust solution designed to elevate your customer service experience to unprecedented heights.
Enhanced Team Collaboration: Agentgroups 3.0.3 GPL facilitates seamless collaboration among support agents. With this feature, assign agents to specific groups based on expertise and skills, ensuring that each customer inquiry is handled by the most qualified person.
Streamlined Customer Queries Management: Keep track of customer queries with ease. The plugin allows efficient sorting, filtering, and management of customer inquiries, guaranteeing quick and effective responses, and ensuring no query goes unanswered.
Customizable Workflow: Modify and personalize the workflow to suit your e-commerce store’s unique needs. With intuitive settings, tailor the plugin’s functionality to optimize your support team’s efficiency.
GPL Compliance: Rest easy with the knowledge that Agentgroups 3.0.3 is GPL compliant, ensuring that it adheres to the highest standards of open-source licenses, offering flexibility and freedom in its application.
PS:This plugin is regularly checked and updated.